Total Wine & More in Altamonte Springs, Florida

My husband and I visited this store last night and we were discriminated because we are Latinos. We needed help with buying a bottle of tequila from the glass enclosed case where the expensive bottles are kept, and when we asked the sales associate William he gave us a look of disgust and answered “i will get someone to help”. We then waited and waited and no one came. As I look around the store I see him helping several other white Caucasian customers in the most helpful and friendly way. I stood there and looked at him while he did that and he ignored me completely. I immediately walked over to the customer service desk and asked another sales associate help me and specifically said to him that his buddy didn’t want to help us and if he could assist us which he did. The bottle we wanted was not on display, so this rep walked right over to the computer which is next to the Tequila aisle and checked for us. Are you telling me this other person couldn’t do that when the computer is right there?!!! That’s when I realized this William person choose not to help us and just ignore us because we are Latinos. I’ve never felt this way in my life. I actually enjoyed shopping there but not anymore. It’s a shame such a big company doesn’t know how to screen their employees properly during their hiring process. I want them to know that I will share my review in all the possible places to make people aware of my treatment and warn them of the experience they may encounter if they go there.